At MFJ Enterprises Inc Sales (“we,” “us,” or “our”), operating prohamradiogear.com, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our amateur radio equipment including Ameritron amplifiers, Cushcraft antennas, Hy-Gain products, and other quality gear.

1. Information We Collect

We collect the following types of information to provide and improve our services:

  • Personal Identification Information: Name, email address, shipping/billing address, phone number when you create an account or place an order.
  • Payment Information: Credit card details (processed securely by PCI-DSS compliant processors), PayPal email (we never store full payment details on our servers).
  • Technical Data: IP address, browser type, device information, and cookies (see Section 6).
  • Usage Data: Pages visited, products viewed, time spent on site to improve our offerings.
  • Communication Data: Emails sent to [email protected], customer service inquiries.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders for MFJ, Mirage, Vectronics, and other products
  • Provide customer support for your amateur radio equipment purchases
  • Improve our website and product offerings (including MDS-HAM and Hy-Gain equipment)
  • Send order confirmations and shipping notifications
  • Prevent fraud and enhance security (especially important for international transactions)
  • Comply with legal obligations related to radio equipment sales

We will never sell your personal information to third parties.

3. Data Sharing and Disclosure

We may share information with:

  • Payment Processors: To complete transactions (Visa, MasterCard, JCB, PayPal)
  • Shipping Providers: To deliver your Ameritron or Cushcraft products
  • Service Providers: Website hosting, analytics (data is anonymized where possible)
  • Legal Compliance: When required by law or to protect our rights

International data transfers occur only for order fulfillment to countries we ship to (excluding certain Asian countries and remote regions).

4. Data Storage and Security

We implement robust security measures:

  • Encrypted checkout system for all transactions
  • PCI-DSS compliant payment processing
  • Secure servers with limited access
  • Regular security audits

Data is stored only as long as necessary for business, legal, or tax purposes (typically 7 years for financial records).

5. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Opt-out of marketing communications
  • Request data portability
  • Withdraw consent (where applicable)
  • Lodge complaints with data protection authorities

To exercise these rights, contact us at [email protected]. We may verify your identity before processing requests.

6. Cookies and Tracking Technologies

We use cookies to:

  • Remember your preferences (like currency selection for international orders)
  • Analyze site traffic to improve our product offerings
  • Enable shopping cart functionality for your MFJ or Hy-Gain purchases

You can disable cookies in your browser settings, though this may affect website functionality.

7. Changes to This Policy

We may update this policy periodically. Continued use of our site after changes constitutes acceptance.

8. Contact Us

For privacy-related questions or concerns:

MFJ Enterprises Inc Sales
3607 Birch Street
El Paso, TX 79901
United States
Email: [email protected]